Terms & conditions
Should you have any questions regarding the below please do raise them with the manager Linda Tipping +44 (0)779 946 7317 before forwarding your initial deposit as once this is received it will be taken that you accept all the below terms and conditions.
1. Time of arrival is normally 4.00pm and departure 10.00am. These times may be flexible subject to bookings taken either side of yours.
2. Until the initial deposit is received we do not enter the dates onto our calendar. Initial deposit for period of a week or more is 50% of the total cost. Payments for Short Break bookings are required in full at the time of booking.
3. Prices quoted will be inclusive of all services, cleaning, linen and household items. In addition we also request a security deposit of £750.00 which will be returned within 10 days of departure providing there has been no significant damage to the house or its contents, and specialist or intensive cleaning is not required. Intensive cleaning will be charged at £25/hr.
4. Guests are liable for any damages incurred to the property or contents, and if the value of damage exceeds that of the security deposit, you will be invoiced accordingly.
5. You agree to limit the number of guests at the property to 15.
6. The owners cannot be held responsible for guests’ safety when using the house, the spa, or the gardens. You use all facilities at your own risk.
7. We suggest that you arrange your own insurance cover, as in the event of a cancellation no refunds will be made.
8. The balance of all monies due including the security deposit will be required at least 6 weeks before your arrival.
9. We operate a no smoking policy, and you will be liable for an specialist cleaning fee if this is not respected. If you smoke outside please dispose of rubbish in bins, not on the ground.
10. Well behaved pets allowed in the downstairs rooms living areas (not bedrooms), by arrangement only.